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PrestaShop Loyalty points – Customer overview & points management

Gain full control over your loyalty program. View complete customer point history, manage balances, and easily make manual adjustments from a single, clear PrestaShop dashboard.

Główne zdjęcie produktu: Loyalty points – Customer overview & points management
19.99 €

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Main module image Loyalty points – Customer overview & points managementImage 1: Loyalty points – Customer overview & points managementImage 2: Loyalty points – Customer overview & points managementImage 3: Loyalty points – Customer overview & points managementImage 4: Loyalty points – Customer overview & points management

PrestaShop Customer Loyalty Points History & Management

The "Loyalty – Customer points overview" module for PrestaShop is an essential tool for managing your loyalty program effectively. It provides administrators and support teams with a comprehensive, single-screen insight into each customer's loyalty points, presenting their entire history clearly. This includes detailed tracking of point sources (purchases, bonuses) and changes (redemptions, expirations), eliminating the need to search through multiple orders. Furthermore, the module facilitates manual point adjustments with the option to add notes, significantly streamlining customer service operations and fostering stronger customer relationships. This module requires the active "Customer loyalty and rewards" module to function.

Module version: 1.0.0
Shop versions:
9.x8.x1.7.x
Works with ThirtyBees: No
Translations:
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customer loyalty marketing supports prestashop 9 voucher

Finally see what’s happening with your customers’ loyalty points.
Customer points overview for your PrestaShop loyalty program.

Loyalty – Customer points overview turns scattered loyalty data into one clear screen. For each customer you see how many points they have, where they came from, and what changed—without digging through orders and spreadsheets.

For stores using “Customer loyalty and rewards”
Perfect for support & marketing teams
Add-on—no coding required

Loyalty points are great—until nobody knows what actually happened to them.

You run a loyalty program: customers earn points, redeem them for discounts… then the classics arrive: “Why do I have fewer points?”, “Why did something expire?”, “Where did that bonus come from?” Without a good overview, every question turns into a mini investigation across orders.

Loyalty – Customer points overview cuts through that chaos. Instead of clicking around the back office, you get one place that shows each customer’s full points story—purchases, manual adjustments, tenure bonuses, expirations—in plain language.

The result? Support can explain a customer’s balance in seconds, and you can reward your best buyers with confidence.

What this module helps with day to day

  • Complaints & “where are my points?”
    Someone says their points “disappeared”? Open their profile and see exactly what was added, removed, or expired—with context.
  • Goodwill gestures & surprises
    Important customer had a rough experience? Grant a few extra points as compensation—you’ll still see it later in their history.
  • Order in your loyalty program
    Instead of a “magic” balance on the account, you get a clear log of what happened. No more guessing.

Key benefits of Customer points overview

One screen instead of endless clicks

See everyone who participates in your loyalty program and their current point totals—without opening every order or doing mental math.

Manual fixes without stress

Need to add points after a tough case or subtract after a return? Use a simple form on the customer’s page. Add a note so you remember why next month.

Stronger customer relationships

Instead of “that’s how the system works,” you can show a coherent history in seconds, offer extra points, and turn frustration into gratitude.

“Why do I have this many points?”

Support doesn’t guess—open the customer, see every grant, deduction, and expiry at a glance.

Clear answers instead of vague replies

When a customer asks about their points, you see the full timeline: what they earned, what was removed, what expired. You give a concrete, calm answer instead of blaming “the system.”

“I want to reward this customer”

A few clicks and they get extra points—with a note you’ll see on the next conversation.

An easy “wow, I didn’t expect that” moment

Regular buyer or someone who just had a bad day? Grant bonus points on the spot. The action stays in history—so you always know where it came from.

The right add-on when you want your loyalty program under real control

Loyalty – Customer points overview doesn’t change your loyalty rules—it finally makes everything visible and understandable for the people who work with customers every day. One screen, one history, one source of truth for points.

Technical specification & compatibility

A dedicated Back Office extension for PrestaShop loyalty. Works only in the admin panel and adds a new screen to review customer points. Requires the main module Customer loyalty and rewards (myprestaloyalty).

Module type: Back Office extension for myprestaloyalty. No storefront changes—admin-only.
Dependencies: Requires Customer loyalty and rewards installed and enabled. Installation is blocked with a clear message if the main module is missing.
Back Office: Adds its own admin menu entry (“Customer points overview”) under the modules area. UI uses Bootstrap and standard PrestaShop admin components (lists, forms, actions).
Data safety: Works with loyalty data from the main module (points, history, logs). Permanent removal of entries is admin-only and requires explicit confirmation.
Updates: Built-in update checker (MyPresta) so you can keep the extension aligned with new PrestaShop and main-module releases.
Compatibility: Designed for modern PrestaShop (including 9.x); compatibility helpers keep behaviour consistent with current platform standards.
19.99 €

Module Gallery

Main module image Loyalty points – Customer overview & points managementImage 1: Loyalty points – Customer overview & points managementImage 2: Loyalty points – Customer overview & points managementImage 3: Loyalty points – Customer overview & points managementImage 4: Loyalty points – Customer overview & points management

Why choose our module
Loyalty points – Customer overview & points management?

Optimization and Automation

This module automates the complex task of tracking customer loyalty points, consolidating all historical data into a single, intuitive overview. It optimizes administrative processes, enabling swift resolutions for inquiries and efficient, traceable manual point adjustments.

Increased Sales

This module boosts sales by empowering support to resolve loyalty queries quickly, enhancing customer satisfaction and repeat purchases. Easily grant bonus points to valued customers, fostering stronger relationships and encouraging continued spending.

15 years of experience

Leveraging 15 years of PrestaShop expertise, this module finally makes loyalty program management transparent. It consolidates all customer point data, from accruals to expirations and manual adjustments, into one clear overview. This empowers efficient support and precise management, built on deep understanding of merchant needs.

Extensive Customization

The module facilitates granular customization of individual customer loyalty points through manual adjustments. You can easily add or subtract points for specific situations, like goodwill gestures or returns, with clear notes. This provides personalized control over each customer's loyalty balance.

Open Source Code

This module is an "add-on—no coding required," emphasizing ease of use for administrative tasks. The description does not provide details about source code access, its open-source nature, or the ability to modify its core files for advanced customization.

License and Updates

The module features a built-in MyPresta update checker, ensuring 'Loyalty points – Customer overview' remains compatible with new PrestaShop versions and the main loyalty module, aligning with current platform standards.