Every customer gets a dedicated wallet page in their account: a clear available balance, a "top up your wallet" panel with one-click suggested amounts, a redeem-a-code box and a full transaction history. Pending top-ups (orders placed but not yet paid) are shown too, each linking back to the order.

Amounts entered and displayed use the shopper's current currency, while the wallet itself stays consistent in your default currency behind the scenes. The page ships styled for both the Classic and Hummingbird themes.

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  Tier builder in the back office

  Add "threshold then bonus" tiers in a clean GUI - each row shows the live percentage, rows auto-sort, and a preview spells out exactly what the customer gets. A text mode is there for power users.
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  Live encouragement on the front office

  A clickable bonus ladder plus a real-time hint: "you will get X free credit", or "add a bit more to reach Y". The highest matching tier wins - bonuses never stack unexpectedly.
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  Currency-aware everywhere

  Thresholds and bonuses are converted to the shopper's currency for the hint, so the promise on screen matches the credit that lands after payment.

The wallet appears as a payment option during checkout. Customers can settle the entire order from their balance, or pay part of it from credit and the rest with any other active gateway. You can cap the share of a cart that may be paid from the wallet.

Because the order total is converted to the wallet's base currency before it is checked and debited, partial and full payments stay accurate even on multi-currency stores. The balance check and the debit always agree.

Generate batches of redeemable codes from the back office: choose how many, the value of each, an optional prefix (e.g. GIFT), code length, how many times a code can be used, a validity window and an optional credit-expiry per code. Codes can be restricted to a single customer.

Customers redeem a code from their wallet page and the value lands instantly as store credit. Codes use an ambiguity-free alphabet (no 0/O or 1/I) and redemption is concurrency-safe, so a single-use code can never be cashed twice.

Set how many months added funds stay valid - or leave it off so credit never expires. Each top-up stores its own expiry date, so older credit can lapse while newer credit remains. Expiry is processed lot by lot, oldest first, so the system never removes money a customer already spent.

Turn on reminders and customers get an email a configurable number of days before their credit expires - reminded once per window, never spammed. A secure cron endpoint (with a secret token you can regenerate) runs the daily expiry and reminder pass.

Connect the wallet to your order workflow. Pick which order states count as "paid" so a top-up order credits the wallet automatically - exactly once - the moment it reaches a selected state. Choose the states from a friendly two-column selector, no IDs to copy.

Switch on "refund to wallet" and pick a refund state: when an order enters it, the money is returned to the customer's wallet instead of a card or bank refund. Fast, friction-free returns that keep the money in your store.

The Dashboard turns wallet activity into decisions. Headline figures: outstanding liability (what you owe in credit), all-time top-ups, bonuses granted, spent in store, refunded to wallet and expired. Plus funded vs active wallets, average balance, orders paid with wallet and number of top-up orders.

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  Chart.js cash-flow chart (money in vs out) over a selectable period of 3, 6, 12 or 24 months
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  Movement composition doughnut (top-ups, bonuses, refunds, spend, expired) and a monthly movements table
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  Top wallets by balance, each linking straight to its detailed view in the Wallets manager

The Wallets tab lets you find any customer with a search-by-name picker, open their wallet, read the full ledger and make a manual adjustment - add or remove funds with a reason. Pending top-ups are listed with links to the orders, and a top-funded-wallets table gives a quick overview.

On every order detail page a wallet widget shows the customer's balance, this order's exact impact, overall statistics, recent history and pending top-ups, with a one-click button to open the full wallet. Staff see the whole picture without leaving the order.

Beyond the financial ledger, an operational audit log records every wallet event - credits, debits, bonuses, refunds, adjustments, expiries, code creation and redemption, and cron runs. Each row stores the actor (customer, staff member or system), the IP address, the related order, the amount and the resulting balance. Filter by customer or action and page through the history. When numbers need to be explained, you have the receipts.