Hi , First of all thanks for your work !

I installed the free version of the module , all seems works fine except the customers can't see the button to apply the points and create the voucher

any thoughts?

greetings and thanks again!

it's probably because of RMA waiting time

points can be changed to voucher code only after RMA time (just to avoid situation when someone after purchase will transform points into voucher code and then - return products from order).

With the update of prestashop 1.7.8.4. the client cannot see the points he has

Saludos

Santi

Let's clarify what's wrong - the page with points do not appear? or page appears properly - but there is no points (counter shows "0" or nothing?)

Hello

I wanted to know how I can change the language in the shop of this module?

Thank you very much. 

Sure, module is translatable into all available languages in your shop.

You can create new translations or edit existing ones.

full list of available translations you can find above, there are flags of countries that represents availability of translation for this language.

click on flag and you will see available strings (texts) in the translations package.

Hello, how do I generate the voucher automatically on the price (shipping costs included)

Thank you

I am not sure what is an exact requirement.

what you mean by "autoamtically generate voucher on the price" ? 

when voucher code should be generated ?

Hi, 

Your module is great and thank you for it ! 

My clients have collected a lot of point from my old Wix site... I would like to affect a numbers of points for some clients manually. It is possible from the back office ? seems there is no option. Maybe by sql ? 

Thank you for your help !

Iam sorry but currently module does not have such feature (to manually assign points individually for customers).

I added this feature to module's "to-do" list.

I've got great news for all of you that looking for such feature - we added it as an extension to this module. It is here: add loyalty points to customers manually

The module works great but I need an email sent after the order created so they know they have points they can use maybe with a link in it to the my rewards. Most of my customers would even know they had points otherwise.

Is this a possibility as an add-on or a little code.

Thanks

In my opinion additonal email after purchase about points will be treated as a spam,

personally i do not like when my email is bombarded with order-related emails.

I just expect to receive one email, not more about my placed order.

i can develop extension that will extend module's features.

I've just discovered that loyalty points don't apply when the product has variants (attributes) !

 1.png   46.52KB   0 downloads

 2.png   47.87KB   0 downloads

 3.png   44.76KB   0 downloads

And also when I change the quantity of products to add to the cart !

 

Hello,

 

I'm using your module on my site, which is currently under development.

I'd like to know how to make the buyer convert all his loyalty points into a single coupon (voucher) ? I didn't find this in the parameters. Please help me.

 

Thank you !

 

I've just discovered that loyalty points don't apply when the product has variants (attributes) !

 

1.png

 

2.png

 

3.png

 

 

And also when I change the quantity of products to add to the cart !

Hello

case requires inspection on page where you've got this problem

can you share a link to page with these attributes?

loyalty points should be refreshed with each attribute change

Hello

case requires inspection on page where you've got this problem

can you share a link to page with these attributes?

 

loyalty points should be refreshed with each attribute change

 

Hello,

 

I'm using your module on my site, which is currently under development.

I'd like to know how to make the buyer convert all his loyalty points into a single coupon (voucher) ? I didn't find this in the parameters. Please help me.

 

Thank you !

 

Hi,

is it possible to add a configuration to exclude some customer groups from the loyalty points program?

it can be done by default in prestashop settings

each module (in settings of groups) can be activated/deactivated for each group individually

Hi, 

First thanks for this module, so far it's simple and efficient !

I have an issue when using coupons : 

I need : 

From full price of the order > if any, calculate promo/Coupons/special prices > once final price is set, let Loyalty calculate on this final price.

So far calculated price is not ok. I get odd results.

What can I do to fix, or what can I do to add parameters so I can make a hierachy or rules on what prices/products to use for loyalty ?

thanks

M

Hi,

During a PayPal payment, the order status transitions from Cancelled (temporary) to Payment Accepted (final). Our loyalty module fails to assign points because it seems to halt its process after detecting the initial Cancelled status. Wrok well with revolut.

Thanks by advance.

what paypal payment module you use?

 

Today I updated the module from version 3.1.2 to 3.1.4.

I recompiled the template, cleared the cache, and updated the module configuration (I didn't change anything - I clicked save).

After the update, the store reports an error (this page is not working) for individual products.

Disabling the module solves the problem.

Where is the error?

 

Hi

please go to advanced parameters > performance and activate "debug" mode
then go to product page in front office and share exact error code here

this will be the first step in debug process, the next steps depends on error details you will see.

ps. in what version of prestashop you're working?