Facebook Shop app installation in context of api change

2018-01-10 facebook

Facebook recently (December 2017) changed their API. They changed some rules related to installation of custom apps on fanpages. Now, as a fanpage owner you can install app on your fanpage only if it has at least 2000 fans (likes). While these rules are not necessarily bad changes, they kind of put the small start up store on a budget in an unfavourable position. Unfortunately, just as a developer, we don't have much control over this and have to obey the rules. Fortunately as a prestashop facebook shop  app developers we have possibility to install it on your fanpage. This tutorial is also applicable for "facebook fan coupon" app.


This  you still can have "shop" tab on your fanpage.

Facebook started an app whitelisting program - please mind that we are already working shoulder to shoulder with Facebook in order to whitelist Facebook Shop. However, steps described below are the fastest solution we can provide in order to keep your Facebook sales going.

Step 1

Go to your Facebook Business Fanpage and click on "settings" button available in page navigation menu, as you can see on the screenshot below. You will be redirected to management page of your business profile.

Facebook shop app


Step 2

You can manage here settings of your fanpage. You can also grant a privileges to page management. To install app I just need to be a n "editor". To grant me privileges just follow these steps:

  1. Go to "page roles" section
  2. Fill out field with email: [email protected]
  3. You will see search result - select there my facebook profile
  4. Make sure that selected role type is "Editor"
  5. Hit add button


grant page role facebook shop app


After this Facebook will send me notification that you want to grant me a role to manage your fanpage. I will accept this and immediately install it on your fanpage. Please keep in mind that it can take up to several hours if I will be offline.


In case you are wondering what is the logic behind these steps, the  [email protected]  (Milos Myszczuk) is my facebook profile and it is registered as a Developer account for the  Facebook Developers program  and by giving it access to your Facebook Page, you are whitelisting the Facebook Shop app and thus removing the minimum requirement of 2,000 likes for you to have a Facebook store using our Facebook Shop module


author milos myszczuk
Article by Milosz Myszczuk PrestaShop expert, official PrestaShop community moderator. PHP developer, specialist in relative and spatial databases management, GIS Analyst, CEO & founder of VEKIA interactive agency. Read more about VEKIA company
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