Prestashop Unpaid order reminder

This PrestaShop Module allows to automatically send reminders to your shop customers about unpaid orders. You can personalize emails and send many reminders after defined time (for example after 24 hours from order). With module you can create unlimited number of order reminders.

Shop version 1.7.x, 1.6.x, 1.5.x
Available translations
Module version 1.4.1
Works in PrestaShop cloud ? Yes
1.7
1.6
1.5

More info: Prestashop Unpaid order reminder

This PrestaShop Module allows to send reminders to your shop customers about unpaid orders. You can personalize emails and send many reminders after defined time (for example after 24 hours from order). With module you can create unlimited number of order reminders.

 

unpaid order reminders

 

Main feature of this order reminders module

Main and most important feature in this module is possibility to send dedicated reminders to your customers about unpaid orders. Each reminder can be personalized with unique title and email contents (email templates). So you can create reminder that will look like you want and inform about fact, that you're still waiting for payment, or about fact that you change order status because of no payment (to cancelled for eample).

 

What module does after installation?

After addon installation - it creates a special section called "order reminders" (under Orders menu item). There you can manage reminders. You can create new remidners, edit existing reminders and of course remove reminders. Module has also configuration page where you can get the url for your cron job table (to send reminders automatically with defined time period).

 

Features related to reminders

Each reminder can be personalized with detailed settings. Below you can find list of them.

  1. Each reminder can have own unique email title (multilanguage support)
  2. You can define time delay in hours (so module will send reminder after X hours from order datetime)
  3. You can select order statuses (so module will send reminders only for orders with one state from selected order states)
  4. You can change order status to new one right after module will send defined reminder
  5. You can set new order status (if option to change order state will be enabled)

 

Possible usage scenario

Of course you can define own reminders and own workflow of the reminders, own contents etc. This is only exmaple of how useful this module is.

  1. Send first reminder "We're waiting for your bankwire payment" after 48 hours from order date, only for orders with state "awaiting for bankwire payment".
  2. Send second reminder "We will cancel your order within next 24 hours" after 72 hours from order date
  3. Send third reminder "We cancelled your order" after 96 horus and change order state to "cancelled" automatically

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Unpaid order reminder Changelog - informations about updates

1.4.1

- added fixes to module database

- added fixes to database queries and database prefix used in query

- added full support of PrestaShop 1.7.x

 

1.3.1

- added translations for Polish language

- changed module code to support psr-2 coding standards

 

1.2.1

- module supports prestashop 1.6.x now

 

1.1.0

- added fixes to order reminder, it sends email with proper title now

 

1.0.0

- started project on mypresta addons marketplace