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Prestashop Unpaid order reminder

This PrestaShop Module allows to automatically send reminders to your shop customers about unpaid orders. You can personalize emails and send many reminders after defined time (for example after 24 hours from order). With module you can create unlimited number of order reminders.

Shop version 9.x, 8.x, 1.7.x, 1.6.x, 1.5.x PrestaShop 8.x & 9.x support Yes :-)
Available translations this module Unpaid order reminder is fully translated into: Slovenčina (sk)this module Unpaid order reminder is fully translated into: Magyar (hu)this module Unpaid order reminder is fully translated into: Čeština (cs)this module Unpaid order reminder is fully translated into: Srpski (rs)this module Unpaid order reminder is fully translated into: Français (fr)this module Unpaid order reminder is fully translated into: 中文 (zh)this module Unpaid order reminder is fully translated into: Русский (ru)this module Unpaid order reminder is fully translated into: Norsk (no)this module Unpaid order reminder is fully translated into: Български (bg)this module Unpaid order reminder is fully translated into: Íslenska (is)this module Unpaid order reminder is fully translated into: Polski (pl)this module Unpaid order reminder is fully translated into: Slovenščina (si)this module Unpaid order reminder is fully translated into: हिन्दी (hi)this module Unpaid order reminder is fully translated into: Lietuvių (lt)this module Unpaid order reminder is fully translated into: Svenska (sv)this module Unpaid order reminder is fully translated into: Українська (ua)this module Unpaid order reminder is fully translated into: 日本語 (ja)this module Unpaid order reminder is fully translated into: Ελληνικά (el)this module Unpaid order reminder is fully translated into: Eesti (et)this module Unpaid order reminder is fully translated into: Deutsch (de)this module Unpaid order reminder is fully translated into: Nederlands (nl)this module Unpaid order reminder is fully translated into: Dansk (da)this module Unpaid order reminder is fully translated into: English (en)this module Unpaid order reminder is fully translated into: Română (ro)this module Unpaid order reminder is fully translated into: Italiano (it)this module Unpaid order reminder is fully translated into: Bahasa Indonesia (id)this module Unpaid order reminder is fully translated into: Latviešu (lv)this module Unpaid order reminder is fully translated into: Português (pt)this module Unpaid order reminder is fully translated into: Hrvatski (hr)this module Unpaid order reminder is fully translated into: Suomi (fi)this module Unpaid order reminder is fully translated into: Español (es)
Module version 1.6.8
Works with ThirtyBees Yes
  • Trusted developer of module Unpaid order reminder
  • Support to the module Unpaid order reminder
  • Free updates of the module Unpaid order reminder
  • Open source - you can edit module code Unpaid order reminder
  • Module Unpaid order reminder works with PrestaShop 1.7
  • Module Unpaid order reminder works with PrestaShop 1.6
  • Module Unpaid order reminder works with PrestaShop 1.5
  • Module Unpaid order reminder works with PrestaShop 8.0

More info: Prestashop Unpaid order reminder

This PrestaShop Module allows to send reminders to your shop customers about unpaid orders. You can personalize emails and send many reminders after defined time (for example after 24 hours from order). With module you can create unlimited number of order reminders.

 

unpaid order reminders

 

Main feature of this order reminders module

Main and most important feature in this module is possibility to send dedicated reminders to your customers about unpaid orders. Each reminder can be personalized with unique title and email contents (email templates). So you can create reminder that will look like you want and inform about fact, that you're still waiting for payment, or about fact that you change order status because of no payment (to cancelled for eample).

 

What module does after installation?

After addon installation - it creates a special section called "order reminders" (under Orders menu item). There you can manage reminders. You can create new remidners, edit existing reminders and of course remove reminders. Module has also configuration page where you can get the url for your cron job table (to send reminders automatically with defined time period).

 

Features related to reminders

Each reminder can be personalized with detailed settings. Below you can find list of them.

  1. Each reminder can have own unique email title (multilanguage support)
  2. You can define time delay in hours (so module will send reminder after X hours or X minutes from order datetime)
  3. You can select order statuses (so module will send reminders only for orders with one state from selected order states)
  4. You can change order status to new one right after module will send defined reminder
  5. You can set new order status (if option to change order state will be enabled)

 

Possible usage scenario

Of course you can define own reminders and own workflow of the reminders, own contents etc. This is only exmaple of how useful this module is.

  1. Send first reminder "We're waiting for your bankwire payment" after 48 hours from order date, only for orders with state "awaiting for bankwire payment".
  2. Send second reminder "We will cancel your order within next 24 hours" after 72 hours from order date
  3. Send third reminder "We cancelled your order" after 96 horus and change order state to "cancelled" automatically

Usage examples of module: Prestashop Unpaid order reminder

Associated videos: Prestashop Unpaid order reminder

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Module reviews: Prestashop Unpaid order reminder

Reviews were placed by customers that purchased this addon. If you already purchased this plugin and if you expect to left a review - you will get an email form shop after 2 weeks from purchase. This email will contain reminder about pending comment with url to review form
Average grade
4.92
János2023-01-23
Denis2022-11-28
Fernando2022-09-24
Ema2022-07-30
Clara2022-07-27
Emanuel2022-06-18
Fábio2022-06-06
Paola2022-06-01
Gioacchino2022-05-05
Emőke2019-11-01
Olívia2019-10-29
Bettino2019-10-03
Piccarda2019-08-26
Charles2019-08-20
Louis2019-08-17
Naiara2019-08-09
Joseph2019-07-07
Boróka2019-07-07
Virág2019-07-05
Alicia2019-06-28
Gil2019-06-21
Nicole2019-06-01
Fanni2019-05-22
Anais2019-05-11
Olaf2019-05-08
Marcel2019-05-07
Diana2019-04-30
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János2019-04-09
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Lia2013-09-06
Kíra2013-07-05
Joana2013-06-25

Frequently asked questions

Feature under construction

Associated blog posts

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Unpaid order reminder Changelog - informations about updates

Version 1.6.8

  • Expanded language support to enhance global accessibility. The module is now fully translated into the following languages:
    • English (en)
    • Polish (pl)
    • Spanish (es)
    • Italian (it)
    • French (fr)
    • Czech (cs)
    • German (de)
    • Danish (da)
    • Finnish (fi)
    • Greek (el)
    • Bulgarian (bg)
    • Lithuanian (lt)
    • Latvian (lv)
    • Estonian (et)
    • Indonesian (id)
    • Hungarian (hu)
    • Hindi (hi)
    • Croatian (hr)
    • Icelandic (is)
    • Japanese (ja)
    • Dutch (nl)
    • Norwegian (no)
    • Portuguese (pt)
    • Romanian (ro)
    • Serbian (rs)
    • Russian (ru)
    • Swedish (sv)
    • Slovenian (si)
    • Slovak (sk)
    • Ukrainian (ua)
    • Chinese (zh)
  • Ensured full compatibility with the latest PrestaShop version. The module is now ready for seamless integration with PrestaShop 9, offering enhanced performance and stability.

Version 1.6.7

  • Resolved a display issue with the deprecated 'header' hook. This has been replaced with the correct 'displayHeader' hook, ensuring proper module functionality and eliminating deprecated hook warnings.

Version 1.6.6

  • Improved module compatibility and performance within PHP 8.x environments. This update optimizes code execution and addresses potential compatibility issues.

Version 1.6.5

  • Resolved a conflict with the beforeAdd() function in PrestaShop 8.x. This fix ensures proper module workflow and eliminates any potential disruptions caused by this incompatibility.

Version 1.6.4

  • Introduced a new exception feature for greater scheduling flexibility. You can now specify days of the week on which reminders will not be sent for each order state, offering more granular control over your reminder schedule.

Version 1.6.3

  • Improved reminder delivery delay functionality. Fine-tuned the precision of reminder delivery delays, allowing for more accurate scheduling down to the minute level.

Version 1.6.2

  • Enhanced reminder configuration options. You can now set reminder delivery times in hours or minutes, providing more flexibility in scheduling your customer communications.

Version 1.6.1

  • Added the ability to send reminder emails to shop administrators. This feature allows shop owners to stay informed about upcoming reminders and monitor their effectiveness.

Version 1.6.0

  • Improved the reminder unsubscription process. Streamlined and enhanced the user experience for unsubscribing from reminders, ensuring a smoother and more intuitive process.

Version 1.5.9

  • Introduced reminder subscription management for PrestaShop 1.6.x. Users can now easily subscribe to or unsubscribe from reminders, giving them more control over their communication preferences.
  • Improved the email template manager for better usability and efficiency.

Version 1.5.8

  • Improved Smarty template editor compatibility. Addressed compatibility issues with the Smarty template editor in PrestaShop 1.7.6.2, ensuring seamless template editing and preventing potential errors.

Version 1.5.7

  • Added a new email variable, {unsubscription}, for easy unsubscription. This variable automatically inserts an unsubscription link into email templates, simplifying the opt-out process for recipients.
  • Implemented GDPR support for enhanced privacy. Integrated GDPR compliance features, including:
    • Requesting customer permission for sending reminders.
    • Providing unsubscription management options.
    • Allowing customers to manage reminder subscriptions within their account settings.