Prestashop Facebook Messenger chat

With this PrestaShop module you can build Facebook Messenger chat window that allows to send messages to your Facebook fanpage (directly from your website). Plugin contains features to customize appearance of the widget - so you can define design that will fit to your needs (and to your shop desing). Addon allows to run one from two chats: facebook page chat or facebook messenger chat.

Shop version 1.7.x, 1.6.x, 1.5.x, 1.4.x
Available translations
Module version 1.5.6
Works with ThirtyBees Yes
  • Trusted developer of module Facebook Messenger chat
  • Support to the module Facebook Messenger chat
  • Free updates of the module Facebook Messenger chat
  • Open source - you can edit module code Facebook Messenger chat
  • Module Facebook Messenger chat works with PrestaShop 1.7
  • Module Facebook Messenger chat works with PrestaShop 1.6
  • Module Facebook Messenger chat works with PrestaShop 1.5
  • Module Facebook Messenger chat works with PrestaShop 1.5

More info: Prestashop Facebook Messenger chat

two widgets in one module facebook messenger

Facebook Messenger chat module for PrestaShop - this addon is a great way to integrate your shop with brand new facebook messenger app. As you probably know Facebook wants to change messenger to a most powerful customer support tool over the internet. This messenger chat is a first step in integration process. Your customers will have possibility to get quick contact with you (as a shop owner) via your Facebook channel (Fanpage)


Facebook messenger for prestashop




Main features of the module

Main feature of facebook messenger addon in PrestaShop is a possibility to create integration with your shop and your facebook fanpage mailbox. Customers will be able to get quick contact with you via your Facebook Fanpage channel. Module contains several additional features to personalize it. Details below.


Settings of Facebook app

Of course you can define several most important settings of facebook application that module will use to build this facebook messenger widget. It is worth to list them below because these settings are necessary from marketing point of view and module workflow.

  1. You can specify language version of the facebook messenger window for each available language in your shop. This is important feature to build widget in correct language.
  2. You can define to what Facebook Fanpage this widget will send messages.
  3. Sometimes, when shop uses other facebook widgets - the variety pf scripts used can break other things. Because of this module has got possibility to disable own facebook libraries, which means that it will not break other facebook plugins!


Appearance settings

Of course as an owner you can personalize how this widget will look like and where it will appear. It's important, because sometimes it is very important to build consistent template layout.

  1. Possibility to change widget background color
  2. Possibility to change widget font color
  3. You can display facebook messenger widget on the left hand side of the window
  4. You can display messenger app on the right hand side of the window


Usage examples of module: Prestashop Facebook Messenger chat

Associated videos: Prestashop Facebook Messenger chat

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Module reviews: Prestashop Facebook Messenger chat

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Frequently asked questions

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Facebook Messenger chat Changelog - informations about updates


- added feature to translate "support chat" title of sliding panel directly from module configuration page



- added improvements to module configuration page to hide / show some fields depending on selected chat type



- added improvements to module ugprades checker

- added feature to define the  language codes for messenger platform

- added improvements to script that includes customerchat.js sdk library



- added improvements to configuration form of the module to avoid blank page



- added new feature to define greeting message that is available inside messenger chat

- you can define different messages for logged users and unlogged users (logged to messenger)



- released major update of the module

- now module includes "facebook page chat" widget of "facebook messenger chat" (depending on how you will configure it)

- refreshed module configuration page



added to tab title, so you can personalize it with css styles now



- added better updates checker system

- added improvements to visibility of chat window, now the width of the facebook chat plugin is okay



- added improvements related to visibility of chat button in quick view button

- module does not appear in quick view window anymore



- added improvements to module updates notifications system

- updated translations of the module



- added features to personalize appearance of widget (colors and background color)



- started project on PrestaShop addons marketplace