Return Button Pro
<{rbpro}prestashop>rbpro_2224938c916477abddc37384a3dcde6e
Below you will find the content of the PrestaShop module translations: EU Return Button – Online Withdrawal Form To language: English
Last update date of module translations: 2026-05-27 10:43:50
Available translations
-
-
Best-in-class EU withdrawal button: two-step form, proof emails, audit trail, guest access, exclusions and admin case management.
<{rbpro}prestashop>rbpro_332645b1f6fcef479312a6ce7a115f5c
-
Uninstall module? Withdrawal records remain in the database for legal evidence.
<{rbpro}prestashop>rbpro_ec73bab9c483f95b7069b8dfbaa9f31d
-
IDs (comma-separated). Search by name:
<{rbpro}prestashop>rbpro_caac4efad2bfc1d6572e381a37c4464b
-
Selected IDs (comma-separated)
<{rbpro}prestashop>rbpro_5d22aab51d5fac758a7ef02ec57282c3
-
Changes were not saved. Disable the return button pro module first.
<{rbpro}prestashop>rbpro_2b168fd968e2720e89ffb326a8d8f693
-
%s is enabled on this shop. Disable it under Modules before configuring or using Return Button Pro. Both modules cannot run at the same time.
<{rbpro}prestashop>rbpro_2ab9a5e2d05b97dc8c8d0b8a5dbd4080
-
Select at least one order status in “Allowed for withdrawal”, or switch to “All order statuses”.
<{rbpro}prestashop>rbpro_38a7639c39910752318cb1f62f10f73a
-
Withdraw from contract
<{rbpro}prestashop>rbpro_e3b50d8a88e7f084ddac41eb534db8f3
-
This product is excluded from the statutory right of withdrawal.
<{rbpro}prestashop>rbpro_e116ce9b8968d0165a929bec735b193e
-
Online withdrawal form for distance contracts.
<{rbpro}prestashop>rbpro_f63544203b32f7c6bee7fc7daa730dcd
-
I confirm that I am submitting a withdrawal statement and understand the legal consequences.
<{rbpro}prestashop>rbpro_12f7d84997ffc88498d401e79c0d9cf8
-
Storefront theme profile
<{rbpro}prestashop>rbpro_afad3019e5f92b89197fd8a1b5e0f4f8
-
Chooses which front-office templates and CSS the module loads (Classic vs Hummingbird). Function: correct button styling, form layout and My Account link appearance. Configuration: leave Auto-detect unless the button looks wrong after a theme change; then force Classic or Hummingbird to match your active theme. After changing, clear PrestaShop cache and refresh the storefront.
<{rbpro}prestashop>rbpro_6f7cb8d13f0ab1b949990ef3411b1ca9
-
Auto-detect
<{rbpro}prestashop>rbpro_6f2986a4e360c7afe3e426f2ff568c8c
-
Classic-type theme
<{rbpro}prestashop>rbpro_fec6480be0331b60a16644fc6d38c556
-
Hummingbird-type theme
<{rbpro}prestashop>rbpro_28b36c6ded8789a52220e86e9ed1bd85
-
Footer button hook
<{rbpro}prestashop>rbpro_4318387db532a201d1ee04ec777b7a64
-
Defines where in the page footer the withdrawal button is injected (PrestaShop hook). Function: places the button in the correct footer zone for your theme. Configuration: Auto follows the theme profile (Hummingbird → displayFooterBefore, Classic → displayFooter). If the button is missing or misaligned, try displayFooterBefore or displayFooter manually, save, clear cache, and check the shop footer.
<{rbpro}prestashop>rbpro_f2f2ae2ecef1fe317920771c7ffbf711
-
Auto (by theme profile)
<{rbpro}prestashop>rbpro_ab1b0200e653d303bc7e6b2848eb4bc6
-
Module enabled
<{rbpro}prestashop>rbpro_eb5534a6983af195fab96bffe2ca4549
-
Master switch for the entire module. When disabled, withdrawal buttons, the form, guest access and tracking are hidden on the storefront; existing withdrawal records in the back office remain. Use this for maintenance or legal review without uninstalling.
<{rbpro}prestashop>rbpro_b72d2e200129c3002e729f4b9ac057e7
-
Public status tracking page
<{rbpro}prestashop>rbpro_3d54288e344b38cb76ce906390e48e72
-
Enables a public page where customers check withdrawal status using withdrawal reference + email (no login required). Function: reduces support load (“where is my return?”). Configuration: enable if you want a “Track withdrawal” link in the footer; communicate the reference from the confirmation email. Disable if you handle status only via account email or phone.
<{rbpro}prestashop>rbpro_b1ee3e5840e8301084b267ac935a6393
-
Guest access (order ref + email)
<{rbpro}prestashop>rbpro_dea3632e8ddcff7004a5dcb88b48f7f3
-
Allows non-logged-in customers to open the withdrawal form by entering order reference and email (step 1). Function: EU-compliant access without forcing account creation. Configuration: recommended ON for B2C. Turn OFF if you only allow logged-in customers and hide guest entry points in your theme. Guest sessions use a signed cookie for security.
<{rbpro}prestashop>rbpro_90ae16cdaa014161d890d61dc9507396
-
Block duplicate active requests
<{rbpro}prestashop>rbpro_f927cdccfd33aac5c08a04c7dc14a9d7
-
Prevents a second open withdrawal for the same order while one is already pending or in progress. Function: avoids duplicate cases and conflicting refunds. Configuration: keep enabled in production. Disable only for testing or if your process allows multiple partial claims per order (unusual).
<{rbpro}prestashop>rbpro_a76ceededafdd653b5250ac0521a7bed
-
Require legal confirmation checkbox (step 2)
<{rbpro}prestashop>rbpro_16bacab5626095c166178c66338b5d1e
-
Forces the customer to tick a legally worded checkbox before submitting the withdrawal (step 2). Function: explicit consent record aligned with EU withdrawal rules. Configuration: recommended ON. Edit the checkbox text per language below. If disabled, submission is still logged but without a mandatory tick box.
<{rbpro}prestashop>rbpro_fa2594f6aae726cdb32403aabd2b1776
-
Show deadline countdown to customer
<{rbpro}prestashop>rbpro_cca7e9decfbfed16ceaf100f384665b1
-
Shows how many days remain in the statutory withdrawal period (e.g. in order list and form). Function: transparency and fewer invalid submissions after the deadline. Configuration: enable for clarity; requires correct “delivered” state and withdrawal period below. If dates look wrong, check order history and delivered status mapping.
<{rbpro}prestashop>rbpro_09be2b0c23ac9dafc9768c3a38645a1a
-
Optional IBAN field
<{rbpro}prestashop>rbpro_33ba98d9ce75b13d315036cf6c05c39f
-
Adds an optional IBAN field on the withdrawal form for refund payouts. Function: collect bank details when you refund by transfer. Configuration: enable only if your refund process uses IBAN and your privacy policy covers it; leave disabled if you refund to the original payment method only.
<{rbpro}prestashop>rbpro_0043f68f60f328dae0d8b48e5f89526d
-
Notification email
<{rbpro}prestashop>rbpro_d5b501407738a0f21e63ea67ed1d64bf
-
Email address that receives a copy of new withdrawal notifications (in addition to the shop contact). Function: alerts staff or a dedicated returns inbox. Configuration: enter a valid address, e.g. returns@yourshop.com. Leave empty to use only PrestaShop’s default mail flow without this extra recipient.
<{rbpro}prestashop>rbpro_f1ecf29bd0196e57e97edbdea4598603
-
Withdrawal period (days from delivery)
<{rbpro}prestashop>rbpro_4af1a97394acb1ced14f854e8642a69c
-
Number of calendar days customers have to withdraw after the order is considered delivered. Function: legal deadline calculation (default 14 for EU distance contracts). Configuration: enter 14 unless national law or your terms require another value. The countdown starts from the delivery date derived from order history and the “delivered” state below.
<{rbpro}prestashop>rbpro_f2ef4f20e338ffe11711d8eb4088ef9e
-
days
<{rbpro}prestashop>rbpro_44fdec47036f482b68b748f9d786801b
-
Order state = delivered
<{rbpro}prestashop>rbpro_88c6d70d792d7643719397b80e819603
-
PrestaShop order state that marks goods as delivered (start of withdrawal period). Function: determines when the X-day countdown begins. Configuration: choose the state you set when the parcel is delivered (e.g. “Delivered”, “Shipped” if that is your final state). “Auto” uses a sensible default from your shop; override if deadlines are calculated from the wrong date.
<{rbpro}prestashop>rbpro_462ff7d9b193714a03c91f979bf93cad
-
Allowed order statuses
<{rbpro}prestashop>rbpro_5ac473e91f0fa0fecf5f3967001d6ae9
-
Controls when customers may submit a withdrawal based on the order’s current status. Choose “All order statuses” to skip this filter, or “Only selected statuses” and click statuses in the left column to move them to “Allowed for withdrawal”. Customers see unavailable orders in the account order list when the status is not allowed.
<{rbpro}prestashop>rbpro_563dfeab060628f50247c9c9fad7e152
-
Excluded products
<{rbpro}prestashop>rbpro_e8a9f88da7fb7fb5ffc20ed0958f21a8
-
Specific products that cannot be withdrawn (sealed goods, custom items, etc.).
<{rbpro}prestashop>rbpro_e692d18b46eaed389a95bad7d447bd70
-
Excluded categories
<{rbpro}prestashop>rbpro_36359547b09bdb31f46c419a0bd5807e
-
All products in these categories are non-withdrawable.
<{rbpro}prestashop>rbpro_ba264a78b187ef084be6fe8c52069f60
-
Excluded manufacturers
<{rbpro}prestashop>rbpro_2eb4a1cb4d327532ec95ad96fd9a3f54
-
Products from these manufacturers cannot be withdrawn.
<{rbpro}prestashop>rbpro_38aa6cd1249f6805e9cc789c3599400f
-
Excluded suppliers
<{rbpro}prestashop>rbpro_aa095c7130de1f5d4457840594d2fd23
-
Products linked to these suppliers cannot be withdrawn.
<{rbpro}prestashop>rbpro_c9ba43f58b607229f9eb88f341d70cd0
-
Excluded customer groups
<{rbpro}prestashop>rbpro_a0096978f8e9e3f05349080f9110a089
-
Customers in these groups cannot use the withdrawal feature at all (no form access, buttons hidden).
<{rbpro}prestashop>rbpro_53d8c52968a2ff8b67f3e2f721fb9d3d
-
Footer button
<{rbpro}prestashop>rbpro_17f52548d5046871037ea38ce62adf23
-
Shows the main withdrawal call-to-action in the shop footer (hook configured above). Function: visible entry point on every page. Configuration: enable for maximum visibility; disable if you only want links in My Account and order detail. Requires “Module enabled” and correct footer hook.
<{rbpro}prestashop>rbpro_f391f054e36055ea61a0f9d0f5dc42ff
-
Footer theme
<{rbpro}prestashop>rbpro_b8fce1f93b3503b8ebe6e941731586f4
-
Color scheme for footer text and links (not the button background). Function: readable “Track withdrawal” and helper text on light vs dark footers. Configuration: choose Light on pale footers, Dark on black/dark footers. Button color is set separately. Clear cache after change.
<{rbpro}prestashop>rbpro_cf35502e527bd4e24a6badb217e4e9bf
-
Light footer (dark text)
<{rbpro}prestashop>rbpro_91e474cbc8b106140fbe5b821c7c2453
-
Dark footer (light text)
<{rbpro}prestashop>rbpro_db652867835c13530a82718ff40fa66e
-
Footer alignment
<{rbpro}prestashop>rbpro_2b57019a6ced0ba9d3befd6eea83e7f5
-
Horizontal alignment of the footer button block. Function: layout fit with your theme. Configuration: Center for most themes; Left/Right if your footer column layout requires it. Affects footer hook output only.
<{rbpro}prestashop>rbpro_da3a6ae43abde44bc93a8c1c2d444d71
-
Left
<{rbpro}prestashop>rbpro_945d5e233cf7d6240f6b783b36a374ff
-
Center
<{rbpro}prestashop>rbpro_4f1f6016fc9f3f2353c0cc7c67b292bd
-
Right
<{rbpro}prestashop>rbpro_92b09c7c48c520c3c55e497875da437c
-
Button color
<{rbpro}prestashop>rbpro_2c475d0bb89b83e0fa8f669f37319bce
-
Background color of withdrawal buttons (footer, order detail, etc.). Function: brand consistency. Configuration: pick a hex color with sufficient contrast against white text (e.g. #2563eb). Applies inline on buttons; does not change theme primary color globally.
<{rbpro}prestashop>rbpro_c36a285a9dbb4804d979af7388517459
-
Custom CSS
<{rbpro}prestashop>rbpro_42e6feb7f76e910efcda54034ecc83ce
-
Additional CSS injected on pages where module buttons appear. Function: fine-tune margins, fonts or hide elements without editing theme files. Configuration: use selectors such as .rbp-withdrawal-wrap or .rbp-withdrawal-btn. Invalid CSS may affect layout; test on staging first. Leave empty if default styling is enough.
<{rbpro}prestashop>rbpro_213863378c8b4c5ec2344779acd5335c
-
Link in customer account
<{rbpro}prestashop>rbpro_7992de251dd33ba8f7f675c1e93417e7
-
Adds a withdrawal entry in the customer My Account area (theme-specific menu link). Function: logged-in customers reach the form and order picker easily. Configuration: recommended ON. Disable only if you rely solely on footer/order links.
<{rbpro}prestashop>rbpro_44b6d38c80a2591482c39f62c50d4d9c
-
Link on order detail
<{rbpro}prestashop>rbpro_5bf7673e7998fcf9c286893461252375
-
Shows withdrawal action on the order detail page in My Account when the order is eligible. Function: contextual withdrawal right after purchase review. Configuration: enable for best UX; if disabled, customers must use footer or account menu. Blocked orders show a short reason instead of the button.
<{rbpro}prestashop>rbpro_ee70b4b1ceb1d346de8ba521051ef9cd
-
Noindex on form page
<{rbpro}prestashop>rbpro_1386dd1462091e3c40f1f1ef269f949d
-
Adds robots noindex,nofollow on the withdrawal form URL. Function: keeps legal/form pages out of Google results. Configuration: recommended ON for compliance pages. Turn OFF only if you intentionally want the form indexed (rare).
<{rbpro}prestashop>rbpro_56143ddf871e2e87125bffca4c6fc776
-
Button label
<{rbpro}prestashop>rbpro_930800441b7ceea300e3cb6f6a264b71
-
Text on all withdrawal buttons and links. Function: clear call-to-action (e.g. “Withdraw from contract”, “Odstąpienie od umowy”). Configuration: fill every active shop language; short label works best in footer. This is the main customer-facing phrase for the module.
<{rbpro}prestashop>rbpro_d1f6b7d9d01ebc44edc7aafc42418efc
-
Exclusion message
<{rbpro}prestashop>rbpro_b787e7d4b0c7792e50947e19ede00571
-
Message when a product or order line is excluded from withdrawal. Function: explains why the customer cannot select an item (legal exclusion). Configuration: translate per language; mention your terms if needed. Shown on the form next to excluded products.
<{rbpro}prestashop>rbpro_364dd06235da006947f68fb3ca01b4ce
-
SEO title
<{rbpro}prestashop>rbpro_5bf2d0d13c985f44ca2569d30c966639
-
HTML page title () of the withdrawal form. Function: browser tab and SEO metadata. Configuration: descriptive title per language; keep under ~60 characters. Used only on the form controller.
<{rbpro}prestashop>rbpro_4bd7783c9efb0f97fc923577f82106bc
-
SEO description
<{rbpro}prestashop>rbpro_5e80ff6b42ba7ac082f4e837e55f3773
-
Meta description for the withdrawal form. Function: optional search snippet (usually not indexed if noindex is on). Configuration: one or two sentences per language explaining the online withdrawal form. Leave blank to omit meta description.
<{rbpro}prestashop>rbpro_054f98b4d89b39f6c9eca61e950f9cae
-
Legal confirmation checkbox text
<{rbpro}prestashop>rbpro_1bef087c6e3e316c48855996be01438e
-
Label beside the mandatory checkbox on step 2. Function: customer confirms they submit a binding withdrawal statement. Configuration: use lawyer-approved wording per country/language; must be clear and unambiguous. Required when “Require legal confirmation checkbox” is enabled.
<{rbpro}prestashop>rbpro_e2c06bdf54f2fd9d9b7203247a323808
-
return button pro settings
<{rbpro}prestashop>rbpro_8d711b135376aa57121f7d954ce8cca0
-
Theme integration
<{rbpro}prestashop>rbpro_ac005aa1f4098075968dbd07ab9cca0c
-
Match the module to your PrestaShop theme (Classic, Hummingbird or custom). Adjust these if buttons or forms look unstyled after a theme update.
<{rbpro}prestashop>rbpro_2f66bf38d73458342583d4c4fb674bda
-
General & access
<{rbpro}prestashop>rbpro_ab5d2c4236d09499d548e571d7948aa8
-
Core switches: enable the module, guest access, tracking page, duplicates and legal checkbox.
<{rbpro}prestashop>rbpro_6167b2f8bab7255b8ccbe8fe3b749d86
-
Withdrawal rules
<{rbpro}prestashop>rbpro_07dfa6b0869fbee30c12bf9ded1cf5b0
-
Legal deadline, order statuses and exclusion rules (products, categories, manufacturers, suppliers, customer groups).
<{rbpro}prestashop>rbpro_bb6fdc15a0bda0790c63d805ca0de313
-
Footer & appearance
<{rbpro}prestashop>rbpro_9995bcad3fd38276f2982a7b05d82f43
-
Where the button appears and how it looks on the storefront.
<{rbpro}prestashop>rbpro_d02245ad956a399179a4da5fd6a0fced
-
Texts & SEO
<{rbpro}prestashop>rbpro_5291509fed34cb8f8142272eb810a35f
-
Customer-facing copy and form page metadata. Fill all languages used in your shop.
<{rbpro}prestashop>rbpro_4d4febe050d9ce9598417b412875bede
-
Save
<{rbpro}prestashop>rbpro_c9cc8cce247e49bae79f15173ce97354
-
Pending
<{rbpro}prestashop>rbpro_2d13df6f8b5e4c5af9f87e0dc39df69d
-
Confirmed
<{rbpro}prestashop>rbpro_205bc73c4ab4286a1fb9d4c18322777c
-
In progress
<{rbpro}prestashop>rbpro_b6e0b0c90cfbddfe767f137f8066d1df
-
Refunded
<{rbpro}prestashop>rbpro_cc61945cbbf46721a053467c395c666f
-
Rejected
<{rbpro}prestashop>rbpro_d37b1f6c0512e2118cee17fea015b699
-
Request submitted
<{rbpro}prestashop>rbpro_8a0816cea0f4975cde1396c05e49bac4
-
Request confirmed
<{rbpro}prestashop>rbpro_6d81de0e5e7b4eba21ce766172082422
-
Status updated
<{rbpro}prestashop>rbpro_c073b724ae66a5d0414a062f2599e9d7
-
Status: %s
<{rbpro}prestashop>rbpro_6c3bffa30822da8ea25de435fa457f9b
-
Confirmation email sent
<{rbpro}prestashop>rbpro_e8f454267071ef17a4a496aa47115878
-
Document added to your case
<{rbpro}prestashop>rbpro_d44f2131fa22bdfdf39ecae53a474fa0
-
%d withdrawal request(s) pending review.
<{rbpro}prestashop>rbpro_84c83f4b6cc95656c36304f0edb197bb
-
View
<{rbpro}prestashop>rbpro_4351cfebe4b61d8aa5efa1d020710005
-
Withdrawal
<{rbpro}prestashop>rbpro_ab85d9edc966536822a98a25f7d8640a
-
Withdrawal request
<{rbpro}prestashop>rbpro_1e47ec7d95424f04cc44168fde35a75f
-
Withdrawal not found or access denied.
<{rbpro}prestashop>status_531109996872ea3df211f3f11ae0255d
-
Please log in or enable guest access in module settings.
<{rbpro}prestashop>form_40d348e01b6915c8ceaad7bf11287e6c
-
Withdrawal is not available for your customer account.
<{rbpro}prestashop>form_91ad713abcb00fec1f5d1de435cab667
-
Security token invalid. Please try again.
<{rbpro}prestashop>form_3ee5e923d03e1a10adad73803fba905a
-
Too many attempts. Please wait and try again.
<{rbpro}prestashop>form_ce598ff7089fc4198b44dbbfeed6bf2c
-
No order found for the given details.
<{rbpro}prestashop>form_4a3de1aab1a7a397a7db5ed5565e8e34
-
Order not found or access denied.
<{rbpro}prestashop>form_9b0871eb301b17dcd4e4e8aa4962117c
-
This order is not available for withdrawal.
<{rbpro}prestashop>form_cf947b839fb55e383246cdd26e855fb1
-
You must confirm the legal statement checkbox.
<{rbpro}prestashop>form_0cb817cb3f160dcb9da7e1af23376824
-
Return not available
<{rbpro}prestashop>form_ee42ac13fefe8a8e5fef09939299164e
-
%d days left
<{rbpro}prestashop>form_4b0b097f9082388e7883468976c77e60
-
Available
<{rbpro}prestashop>form_78945de8de090e90045d299651a68a9b
-
Security token invalid. Please try again.
<{rbpro}prestashop>track_3ee5e923d03e1a10adad73803fba905a
-
Too many attempts. Please wait and try again.
<{rbpro}prestashop>track_ce598ff7089fc4198b44dbbfeed6bf2c
-
No withdrawal found for these details.
<{rbpro}prestashop>track_55348f1335727ade51994fea7c5fa7e4
-
Invalid status.
<{rbpro}prestashop>adminrbpwithdrawalcontroller_c97666832e9145ff7a2059bfb69d34c8
-
Status is already set to this value.
<{rbpro}prestashop>adminrbpwithdrawalcontroller_d14fe65306e990469656717552dd5e52
-
Please enter a message for the customer when changing the status.
<{rbpro}prestashop>adminrbpwithdrawalcontroller_cf9b7e32a706609e7c1f45f4b82ee193
-
Status updated.
<{rbpro}prestashop>adminrbpwithdrawalcontroller_3d10f474ca89e31e645ccc42387d272d
-
Could not update status.
<{rbpro}prestashop>adminrbpwithdrawalcontroller_bee49d99f69a89312363ca592825b016
-
Confirmation email sent.
<{rbpro}prestashop>adminrbpwithdrawalcontroller_e8f6c40739cec077435eb7dbd80e5036
-
Could not send email.
<{rbpro}prestashop>adminrbpwithdrawalcontroller_8df701095ff642e5920160c32af0cdd7
-
Note added.
<{rbpro}prestashop>adminrbpwithdrawalcontroller_b58d5ac3bb33a5b52314b78b0c8b3884
-
Invalid file or size over 10 MB.
<{rbpro}prestashop>adminrbpwithdrawalcontroller_4f2b5d5d5759abc09d3d94662b3ce5f9
-
File type not allowed.
<{rbpro}prestashop>adminrbpwithdrawalcontroller_4d3ec68291cd6c7c596619f58be0a3de
-
Upload failed.
<{rbpro}prestashop>adminrbpwithdrawalcontroller_cde28f5998d2dd5da84a4ab21143bc67
-
Attachment uploaded.
<{rbpro}prestashop>adminrbpwithdrawalcontroller_4bd13526947863406549fe2df5402a4a
-
This product is excluded from the statutory right of withdrawal.
<{rbpro}prestashop>rbpwithdrawalservice_e116ce9b8968d0165a929bec735b193e
-
Withdrawal is temporarily unavailable.
<{rbpro}prestashop>rbpwithdrawalservice_089801d3357048297972ac119301a30f
-
Withdrawal is not available for your customer account.
<{rbpro}prestashop>rbpwithdrawalservice_91ad713abcb00fec1f5d1de435cab667
-
This order status does not allow withdrawal.
<{rbpro}prestashop>rbpwithdrawalservice_855bb4ec907a56159d9be8fb0b541e5e
-
Return not available — the withdrawal period has ended.
<{rbpro}prestashop>rbpwithdrawalservice_3b77ee650803b36f8c0097b50dddf051
-
An active withdrawal request already exists for this order.
<{rbpro}prestashop>rbpwithdrawalservice_6dc713b5a01718f862d091ab0e39b307
-
No products in this order are eligible for withdrawal.
<{rbpro}prestashop>rbpwithdrawalservice_0c9e0f98b7c27df3a6ec91f113c99b28
-
No eligible products selected.
<{rbpro}prestashop>rbpwithdrawalservice_b22ed8e50bb54f5da4538b64a9ca8149
-
Could not save withdrawal request.
<{rbpro}prestashop>rbpwithdrawalservice_46735694193ac725483dc36ca35c63d7
-
Contract cancellation (unpaid order)
<{rbpro}prestashop>rbpwithdrawalservice_8872d2be83f1bf4507d218a46b5df657
-
Contract withdrawal
<{rbpro}prestashop>rbpwithdrawalservice_35611b166aa8c70b05c240575b22a2cb
-
Full order
<{rbpro}prestashop>rbpwithdrawalservice_1ed676c52ba67edb8b64b6cea4f2f98f
-
Partial (selected items)
<{rbpro}prestashop>rbpwithdrawalservice_2a78c27bc82d88cd1482a2f58c8a93f3
-
Confirmation of withdrawal statement
<{rbpro}prestashop>rbpwithdrawalservice_5f106ac6065bae4c1213e475ea04557a
-
New withdrawal request
<{rbpro}prestashop>rbpwithdrawalservice_fd23370423f694c027e6d36ad90128c7
-
New version available, check http://MyPresta.eu for more informations
<{rbpro}prestashop>updatechecker_4c73ce9e52a25c69cf0dce126d548f98
-
More details in changelog
<{rbpro}prestashop>updatechecker_2b2972b182c459cca33e2ad5bc02ffa4
-
Update settings saved.
<{rbpro}prestashop>updatechecker_211e1c5c23f0258afb37097ed6ab0b66
-
New version available!
<{rbpro}prestashop>updatechecker_af02b06496e83946e73e69d774782654
-
Module is up to date!
<{rbpro}prestashop>updatechecker_358a5fcb448d507b41d7c0a83485973a
-
MyPresta Updates
<{rbpro}prestashop>updatechecker_8c322740e2dac2db51b8ac4f900a017a
-
Manual Check
<{rbpro}prestashop>updatechecker_d8d7cffba66831beaf6b7a82b583937a
-
Manually check if a new version of this module is available on MyPresta.eu servers.
<{rbpro}prestashop>updatechecker_5c1db38dcb5778f0891eaec624847352
-
Automatic Notifications
<{rbpro}prestashop>updatechecker_00847b0ee5aa8294ebd75b8ab6367abd
-
Enabled
<{rbpro}prestashop>updatechecker_00d23a76e43b46dae9ec7aa9dcbebb32
-
Disabled
<{rbpro}prestashop>updatechecker_b9f5c797ebbf55adccdd8539a65a0241
-
This option when active will display notification about availability of new module version in your shop's back office
<{rbpro}prestashop>updatechecker_3801cbb7ad37df3741081bdbdd9d8ce7
-
Product Page
<{rbpro}prestashop>updatechecker_235e8d1a54ecddcf1d3ff533331ed416
-
This is a direct link to official module page where you can read about module, its updates etc.
<{rbpro}prestashop>updatechecker_a8448b7ec3cb5ea2a07e2c9781092425
-
Save
<{rbpro}prestashop>updatechecker_c9cc8cce247e49bae79f15173ce97354
-
Check Now
<{rbpro}prestashop>updatechecker_86c236b531f3a328bb44d82727bae118
-
Search by name…
<{rbpro}prestashop>searchtool_0959b7c34d4265db2115c98416293a3e
-
Search for name of:
<{rbpro}prestashop>searchtool_8c6ac125438f9a792a1a8eaaa5511bbf
-
Waiting for combinations
<{rbpro}prestashop>scripts_cd81d14a7dca90271cb218d6f642dc9d
-
Withdrawal proof
<{rbpro}prestashop>print_497c5016e41a08455900f03a7967c35a
-
Print
<{rbpro}prestashop>print_13dba24862cf9128167a59100e154c8d
-
Withdrawal statement
<{rbpro}prestashop>print_44ff1e77d492f85b1a912e7cae01f245
-
Reference
<{rbpro}prestashop>print_63d5049791d9d79d86e9a108b0a999ca
-
Order
<{rbpro}prestashop>print_a240fa27925a635b08dc28c9e4f9216d
-
Submitted
<{rbpro}prestashop>print_5c835c22429f25992b4371691ecde1a4
-
Customer
<{rbpro}prestashop>print_ce26601dac0dea138b7295f02b7620a7
-
Email
<{rbpro}prestashop>print_ce8ae9da5b7cd6c3df2929543a9af92d
-
IP
<{rbpro}prestashop>print_a12a3079e14ced46e69ba52b8a90b21a
-
Product
<{rbpro}prestashop>print_deb10517653c255364175796ace3553f
-
Qty
<{rbpro}prestashop>print_03ab340b3f99e03cff9e84314ead38c0
-
Comments
<{rbpro}prestashop>print_8413c683b4b27cc3f4dbd4c90329d8ba
-
This document was generated by return button pro for your records.
<{rbpro}prestashop>print_a752ddb1c2784e91fdd470327fe84b0a
-
Withdrawal details
<{rbpro}prestashop>status_10048f97b78dc88eaf698c5787640b9b
-
Back to withdrawal form
<{rbpro}prestashop>status_89310e01b0fd30d132dfe8440484722d
-
Reference
<{rbpro}prestashop>status_63d5049791d9d79d86e9a108b0a999ca
-
Status
<{rbpro}prestashop>status_ec53a8c4f07baed5d8825072c89799be
-
Submitted
<{rbpro}prestashop>status_5c835c22429f25992b4371691ecde1a4
-
Scope
<{rbpro}prestashop>status_5d113f2038d289f391614c39043629e8
-
Order
<{rbpro}prestashop>status_a240fa27925a635b08dc28c9e4f9216d
-
Confirmation email sent on
<{rbpro}prestashop>status_dc2b6c2c7c8fe2ec27d59409cc1401ef
-
Products in this request
<{rbpro}prestashop>status_4226d73ffc99e11845ea50453778d4e0
-
Withdrawal history
<{rbpro}prestashop>status_569e7dd8ede9221f5abd175de8a7d602
-
Print proof
<{rbpro}prestashop>status_b3eadb2e5c972e616c7d21daf185ed69
-
Track another reference
<{rbpro}prestashop>status_ce23df5e4ca877fe7285ba965565b924
-
Track withdrawal status
<{rbpro}prestashop>track_897f55a86ff919830cd83df48f14710e
-
Enter your withdrawal reference and the email address used when submitting.
<{rbpro}prestashop>track_9a41b26259e329701f4580c302c842a8
-
Withdrawal reference
<{rbpro}prestashop>track_76fb2a1808fbae14e8248f1b377ae5ee
-
Email
<{rbpro}prestashop>track_ce8ae9da5b7cd6c3df2929543a9af92d
-
Check status
<{rbpro}prestashop>track_eb198fdad4db7833129225464420e067
-
Submit a new withdrawal
<{rbpro}prestashop>track_18b729a19b8980d033050d7a55387e9d
-
Reference
<{rbpro}prestashop>track_63d5049791d9d79d86e9a108b0a999ca
-
Status
<{rbpro}prestashop>track_ec53a8c4f07baed5d8825072c89799be
-
Submitted
<{rbpro}prestashop>track_5c835c22429f25992b4371691ecde1a4
-
Scope
<{rbpro}prestashop>track_5d113f2038d289f391614c39043629e8
-
Confirmation email was sent.
<{rbpro}prestashop>track_0464a493a83ad09a6bd86ba02113be91
-
Confirmation email not recorded yet.
<{rbpro}prestashop>track_0a697549d97e4b86a6cf30de32a10383
-
View withdrawal details
<{rbpro}prestashop>track_d041f8b6e9d3cf6e00fd295194c8ebb3
-
Print proof
<{rbpro}prestashop>track_b3eadb2e5c972e616c7d21daf185ed69
-
Check another reference
<{rbpro}prestashop>track_c2b26123781b291e0be3dab316514f15
-
Withdrawal submitted
<{rbpro}prestashop>success_0bce86ca38c0bed64f9a8831fc4dceb4
-
Request
<{rbpro}prestashop>success_15c2d85f1fae22a3c3a0594510a1f611
-
Confirm
<{rbpro}prestashop>success_70d9be9b139893aa6c69b5e77e614311
-
Your withdrawal statement has been recorded
<{rbpro}prestashop>success_39771e7f2713ecf5aa2de88ec13ea698
-
Reference:
<{rbpro}prestashop>success_3dd42bfc8345e82c43b4a40a3426ec49
-
Statement saved with timestamp
<{rbpro}prestashop>success_0311bf0d7f90de3a7242e46758cc5d5f
-
Confirmation email (durable medium)
<{rbpro}prestashop>success_8b23dd1ca81640a7e791b89d3a69fda6
-
Shop will process your case — track status anytime
<{rbpro}prestashop>success_4e9b575bb632488d132f5ff8b25db0ec
-
View withdrawal details
<{rbpro}prestashop>success_d041f8b6e9d3cf6e00fd295194c8ebb3
-
Track status
<{rbpro}prestashop>success_a550200288b18234fd91ae25cf5551a3
-
Print / save PDF
<{rbpro}prestashop>success_82708e904a4eb38197cf20668eecb2b6
-
Back to shop
<{rbpro}prestashop>success_c317cba4fb4b3f968f72d65cc0a21537
-
Confirm withdrawal
<{rbpro}prestashop>confirm_step_bfb5d2f2774104b4fac0113941b97d80
-
Request
<{rbpro}prestashop>confirm_step_15c2d85f1fae22a3c3a0594510a1f611
-
Confirm
<{rbpro}prestashop>confirm_step_70d9be9b139893aa6c69b5e77e614311
-
Step 2 of 2
<{rbpro}prestashop>confirm_step_ec896860c98c8dde089e18ae666dc4b1
-
Review your statement below. After confirmation it is stored and you receive email proof (durable medium).
<{rbpro}prestashop>confirm_step_6bc91b8aff1b36bc91cd5e6dd60d9579
-
Order
<{rbpro}prestashop>confirm_step_a240fa27925a635b08dc28c9e4f9216d
-
Scope:
<{rbpro}prestashop>confirm_step_6237185a82d404f50da7851870637de1
-
Full order
<{rbpro}prestashop>confirm_step_1ed676c52ba67edb8b64b6cea4f2f98f
-
Partial
<{rbpro}prestashop>confirm_step_44ffd38a6dea695cbe2b34efdcc6cf27
-
Comments:
<{rbpro}prestashop>confirm_step_c14a0ca9550a8b311dbf7acbb3e6cac4
-
Submit withdrawal statement
<{rbpro}prestashop>confirm_step_e9ec28bc0c51e7216ed3f582be09dd93
-
Go back
<{rbpro}prestashop>confirm_step_22b653bd8d2edcebb9e0036b4ac79262
-
Withdraw from contract
<{rbpro}prestashop>form_e3b50d8a88e7f084ddac41eb534db8f3
-
Request
<{rbpro}prestashop>form_15c2d85f1fae22a3c3a0594510a1f611
-
Confirm
<{rbpro}prestashop>form_70d9be9b139893aa6c69b5e77e614311
-
Already submitted? Track your withdrawal status
<{rbpro}prestashop>form_c4b0743f18e3a107c06d15ca2e4f19bb
-
Guest withdrawal
<{rbpro}prestashop>form_265df902101fa240360d50a60ae09cdb
-
Order reference
<{rbpro}prestashop>form_5d4710f9a8250b13164a82c94d5b00d1
-
Email used for the order
<{rbpro}prestashop>form_1426492d345265f5e8c5f90ca483ecdf
-
Find order
<{rbpro}prestashop>form_25705b38d6b19a9114e10a5b34e4cacc
-
Select an order
<{rbpro}prestashop>form_ba6de475fa3fdb605e38109f68cc2603
-
Choose an order to start your withdrawal. Orders with no remaining return period cannot be selected.
<{rbpro}prestashop>form_97cbdb109654d8228a92c906c4c87ed0
-
Current status
<{rbpro}prestashop>form_f9134937ba5da4d91eead723aee72481
-
Order date
<{rbpro}prestashop>form_559e7ca805230fc80e3644f87bb3994d
-
Return period
<{rbpro}prestashop>form_da0e853e3c6609e9982bbc1ded18bb5e
-
Withdrawal
<{rbpro}prestashop>form_ab85d9edc966536822a98a25f7d8640a
-
Action
<{rbpro}prestashop>form_004bf6c9a40003140292e97330236c53
-
View
<{rbpro}prestashop>form_4351cfebe4b61d8aa5efa1d020710005
-
Return this order
<{rbpro}prestashop>form_795fda10c46766ad1d983dc1334a29ef
-
Unavailable
<{rbpro}prestashop>form_453e6aa38d87b28ccae545967c53004f
-
You currently have no orders available for withdrawal.
<{rbpro}prestashop>form_6e3d85615aeae91482b46531625d158a
-
You have no orders yet.
<{rbpro}prestashop>form_81629855b940c9c5940e2f243f265917
-
Days left to withdraw:
<{rbpro}prestashop>form_fc0b049734943a83ac5235939718d22a
-
deadline
<{rbpro}prestashop>form_30e482a8ab57cfc19075dece53b0a56b
-
Excluded from withdrawal:
<{rbpro}prestashop>form_ffa6a7a1a0525956e6fe9039b4c17d2d
-
Unpaid order — contract cancellation procedure.
<{rbpro}prestashop>form_c434b162d37f2ebc7e3485e7578b272e
-
Statutory right of withdrawal (distance contract).
<{rbpro}prestashop>form_bc5c7e228ffa2b31e42868086aab75f5
-
Scope
<{rbpro}prestashop>form_5d113f2038d289f391614c39043629e8
-
Full order
<{rbpro}prestashop>form_1ed676c52ba67edb8b64b6cea4f2f98f
-
Selected products only
<{rbpro}prestashop>form_a32cac3f23ec40659c648d6cf0447f60
-
Select products
<{rbpro}prestashop>form_8f8a4348cd537ba5f0bf813e66436dc5
-
IBAN for refund (optional)
<{rbpro}prestashop>form_e0a73b86592186978eeaae028b452f39
-
Comments (optional)
<{rbpro}prestashop>form_80f718b28ffbc91a7873b878e0cdcbb0
-
Continue to confirmation
<{rbpro}prestashop>form_ad13c16bc7739a7e9cd68cc9aeda8dd1
-
Track withdrawal status
<{rbpro}prestashop>account-link-hummingbird_897f55a86ff919830cd83df48f14710e
-
Withdrawal request for this order
<{rbpro}prestashop>order-withdrawal-notice_e3bd03744c8357e72a87fe1fe9f7092b
-
View
<{rbpro}prestashop>order-withdrawal-notice_4351cfebe4b61d8aa5efa1d020710005
-
Track withdrawal status
<{rbpro}prestashop>button-hummingbird_897f55a86ff919830cd83df48f14710e
-
Track withdrawal status
<{rbpro}prestashop>button-classic_897f55a86ff919830cd83df48f14710e
-
Track withdrawal status
<{rbpro}prestashop>account-link-classic_897f55a86ff919830cd83df48f14710e
-
Update status
<{rbpro}prestashop>view_f5359d1dd07def542aa9b0577fb27068
-
When you change the status, add a message for the customer. It will appear in the withdrawal history on the storefront.
<{rbpro}prestashop>view_4ee191c05fbc7188930b457791eb1c38
-
New status
<{rbpro}prestashop>view_a27ff85b575f6184ce76c90ec22fb9ed
-
Message to customer
<{rbpro}prestashop>view_77ec81d5af02d9b58a47a6d813140a6f
-
Resend confirmation email
<{rbpro}prestashop>view_c2e88a8aa53e73266c479a9dc50d3f33
-
Withdrawal requests
<{rbpro}prestashop>order-withdrawal-notice_a2fbfde3235220bb9d69277a0b2b0f87
-
Dashboard
<{rbpro}prestashop>configure_2938c7f7e560ed972f8a4f68e80ff834
-
Settings
<{rbpro}prestashop>configure_f4f70727dc34561dfde1a3c529b6205c
-
Updates
<{rbpro}prestashop>configure_9ac41b6a577daadd588f0fcde0071e8b
-
Updates
<{rbpro}prestashop>updates_9ac41b6a577daadd588f0fcde0071e8b
-
Release notes and update tools will appear here in a future version.
<{rbpro}prestashop>updates_fc7986e249c11b4936825b7629fe5f79
-
Order status filter mode
<{rbpro}prestashop>order-state-picker_d15e807a26d450eb27c7e08b7f687e18
-
All order statuses
<{rbpro}prestashop>order-state-picker_6fea528d018319c06dac11a2ae281d78
-
No status filter — other withdrawal rules still apply.
<{rbpro}prestashop>order-state-picker_fc59de2a3ea6e6586e2049e41dda7a2f
-
Only selected statuses
<{rbpro}prestashop>order-state-picker_d24599a4d5ad825ea3caa664d0b1df5f
-
Withdrawal only when the order is in one of the statuses you pick.
<{rbpro}prestashop>order-state-picker_01a71a3147c8bd4f865d1f1c63191ee5
-
Available statuses
<{rbpro}prestashop>order-state-picker_291c97509301def1e5447034e51bf4b0
-
Search status…
<{rbpro}prestashop>order-state-picker_9cebca51e29c583f56451849f68e81ce
-
Available order statuses
<{rbpro}prestashop>order-state-picker_f0de023d341cf4e0717033c15931975e
-
No matching statuses.
<{rbpro}prestashop>order-state-picker_92c437a743270170e5c6d83358e96efa
-
Allowed for withdrawal
<{rbpro}prestashop>order-state-picker_6c0bedba8e4f094a4bf57cca4794aca1
-
Click a status on the left to add it here. Click again or use × to remove.
<{rbpro}prestashop>order-state-picker_6cfc52255a0f66e63cef1f16e46912dd
-
Allowed order statuses
<{rbpro}prestashop>order-state-picker_5ac473e91f0fa0fecf5f3967001d6ae9
-
No statuses selected yet — add at least one.
<{rbpro}prestashop>order-state-picker_de31cb941bd346a7f4b259af805be31d
-
Remove all
<{rbpro}prestashop>order-state-picker_ed4e0a0aae1c5f8eebeefb2d24e746bc
-
Withdrawal analytics
<{rbpro}prestashop>dashboard_29bab0e16976749283e71ea0363edd10
-
From
<{rbpro}prestashop>dashboard_5da618e8e4b89c66fe86e32cdafde142
-
To
<{rbpro}prestashop>dashboard_e12167aa0a7698e6ebc92b4ce3909b53
-
Apply
<{rbpro}prestashop>dashboard_9639e32cab248434a17ab32237cb3b71
-
Last 30 days
<{rbpro}prestashop>dashboard_2557491405dd96ce43f55a3133cfd1fe
-
All-time:
<{rbpro}prestashop>dashboard_e5096ef2f82db9d90276057668cc3195
-
Pending (all time):
<{rbpro}prestashop>dashboard_33ba2f017f0aadf62a183060a4af48fb
-
Theme:
<{rbpro}prestashop>dashboard_a9e4402481bd9b8e36752bf731f67eb6
-
Footer hook:
<{rbpro}prestashop>dashboard_6418c3013065a5ed54a6713373dda59f
-
Withdrawals in period
<{rbpro}prestashop>dashboard_d4ffc70d9a890d7850c82ee0e61895fc
-
Withdrawal rate vs orders
<{rbpro}prestashop>dashboard_9f99fe98070bd94295fe0fe2f29d4b5f
-
orders
<{rbpro}prestashop>dashboard_12c500ed0b7879105fb46af0f246be87
-
Pending in period
<{rbpro}prestashop>dashboard_d0c2b7ca8279500485120e0bfa506ad8
-
avg age
<{rbpro}prestashop>dashboard_b957fee0b2d663e05c7cc4aca7edcb34
-
days
<{rbpro}prestashop>dashboard_44fdec47036f482b68b748f9d786801b
-
Email confirmation sent
<{rbpro}prestashop>dashboard_23ec52d64a0930157bb35c399492256c
-
Avg days from order to withdrawal
<{rbpro}prestashop>dashboard_abd988c45e633f1371e4b7154b2938ac
-
Partial / full scope
<{rbpro}prestashop>dashboard_07a301a1da1ef448342f7c44b3c68771
-
Cancellations (unpaid)
<{rbpro}prestashop>dashboard_5faa3b024664bfb0d1931652471a4e5c
-
Refunded share of closed cases
<{rbpro}prestashop>dashboard_460ee1022974efaa4ea57a801e44ea57
-
Rejection rate
<{rbpro}prestashop>dashboard_fdc62f155a8f9d9a5a936bd7a0784b7a
-
Submissions per day
<{rbpro}prestashop>dashboard_6bb2771d242c1016e522c6b468b73093
-
Hover bars for date and count.
<{rbpro}prestashop>dashboard_3e0ed2e1e511ba7b1cfd4405a22119d6
-
By status
<{rbpro}prestashop>dashboard_d7eecd470361c10a07f61185c6e7d8d8
-
Most withdrawn products
<{rbpro}prestashop>dashboard_c8b816f0afd10aac07fc9e2605f2f92f
-
Product
<{rbpro}prestashop>dashboard_deb10517653c255364175796ace3553f
-
Cases
<{rbpro}prestashop>dashboard_b1f0b866ff1e540503531b72d365a681
-
Units
<{rbpro}prestashop>dashboard_e5771a362d88a71a657bfcd21ca54b3f
-
Oldest pending (needs attention)
<{rbpro}prestashop>dashboard_63decd7bd9ad0634afda0cf83cc753b6
-
Reference
<{rbpro}prestashop>dashboard_63d5049791d9d79d86e9a108b0a999ca
-
Order
<{rbpro}prestashop>dashboard_a240fa27925a635b08dc28c9e4f9216d
-
Age (days)
<{rbpro}prestashop>dashboard_5dd91c5957c3a843bb35e19d907b37d4
-
Open
<{rbpro}prestashop>dashboard_c3bf447eabe632720a3aa1a7ce401274
-
Manage all withdrawals
<{rbpro}prestashop>dashboard_db5cc7d2112163245a274a85ed51c58a
-
Export CSV
<{rbpro}prestashop>dashboard_c04f1e4841a6af78088d6ccf6f3a8a76