Prestashop Get notification about product review

More info: Prestashop Get notification about product review

This module extends the functionality of the free product comments and reviews module. It provides email notifications whenever a customer interacts with product reviews in your store. This enhanced functionality allows you to stay informed and respond quickly to customer feedback, fostering a more engaging and responsive online store environment. The specific notifications you'll receive include:

• New Product Comment: Receive an email instantly when a customer submits a new comment on any product. This allows you to moderate comments promptly, address any questions or concerns raised by customers, and maintain a high level of quality control over product reviews.
• Comment Reported: Be alerted immediately if a customer flags a comment as inappropriate or offensive. This empowers you to take swift action, review the reported comment, and remove it if necessary, ensuring a positive and respectful community environment for all users.
• Comment Marked as Helpful: Get notified when a customer finds a comment helpful. This valuable feedback helps you understand which comments resonate most with your audience, providing insights into customer preferences and potentially influencing future product development or marketing strategies.

By leveraging these real-time notifications, you can actively manage customer feedback, improve customer satisfaction, and cultivate a thriving online community around your products. This module contributes to enhanced customer engagement and provides valuable data for understanding customer perspectives.